Frequently Asked Questions
Everything you need to know about our sustainable luxury collections.
What materials do you use in your jewelry?
We specialize in sustainable luxury, using high-quality lab-grown diamonds and gemstones set in recycled 14k and 18k gold or platinum to minimize environmental impact.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-10 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that custom-made pieces and earrings are non-returnable for hygiene reasons.
How can I find my correct ring size?
We provide a comprehensive sizing guide on our website. Alternatively, you can request a complimentary physical ring sizer to be mailed to your home before placing an order.
Do you offer a warranty on your products?
Yes, all Lark and Berry jewelry comes with a 12-month manufacturing warranty that covers any potential production defects from the date of purchase.
Are your diamonds real diamonds?
Absolutely. Our lab-grown diamonds are chemically, physically, and optically identical to mined diamonds; they are simply created in a controlled environment without the ecological toll of mining.